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The Business Details Explained

The following post provides an overview on how you setup the Business Details of a specific business in your account, and how this information is used.

How Do I Setup the Business Details?

The Business Details for a specific business are initially set up when creating the business in GetFiveStars.

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The Business Details can be edited for an existing business at any time. To see instructions for editing the Business Details, please see: Updating the “Business Details” for an individual Business

The Business Details for a specific business should contain information unique to the individual business or location you are creating.

NOTE: Agencies enter their own business details only if they are creating a GetFiveStars location for their actual company. Each client location will contain the business details for the company being added.

How Are the Business Details Used in GetFiveStars?

The information entered in the Business Details page are used in a variety of places within GetFiveStars.

Email Templates: The email templates within GetFiveStars use merge fields to pull in information from the Business Details page.

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  1. The [business name] merge field will pull in the Business Name field from the Business Details page
  2. The [your name] merge field will pull in the Business Owner First Name and Business Owner Last Name field from the Business Details page
  3. The [website] merge field will pull in the Your website URL field from the Business Details page

Page Templates: Page Templates within GetFiveStars use merge fields to pull in information from the Business Details page.

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The [your name] merge field will pull in the Business Owner First Name and Business Owner Last Name field from the Business Details page.

Notifications: Feedback Alert Notifications will default to be sent to the Business Owner, using the email address in the Business Owner Email field on from Business Details page

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From Email Address: The “From” email address is used when a customer replies to a GetFiveStars email directly. The “From” email address will pull in the Business Owner Email field from the Business Details page by default.

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