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Setting or changing the Organization Type

GetFiveStars was created to offer businesses a simple, actionable and measurable customer feedback platform using the Net Promoter Score.

The Net Promoter Score rating slider is accompanied with a single question:
“How likely is it that you would recommend our company to a friend or colleague?”

We recognize that he word “company” may not apply to all businesses. GetFiveStars therefore allows you to choose your “Organization type” when entering a new business or you can edit any existing business.

Changing the organization type is the only customizable portion of the Net Promoter Score question. Altering any more would invalidate it as a NPS score result.

nps-organization-type

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Setting the Organization type for a new Business

1) Log into GetFiveStars.com

2) Look in the upper left of your Business Dashboard for the “Add Business” button.

adding additional business to GetFiveStars

3) Fill out the Business Form. Important – if your Business is already established in Google Search Rankings make sure to use the exact same business address and phone number that is listed for your business in Google.

4) Choose your desired “Organization Type” under “Settings -> Feedback Settings” once the business has been created.

organization-type

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Changing the Organization Type for an existing Business

1) Log into your GetFiveStars.com account

2) Click on the Business you would like to edit the Organization Type.

select a business getfivestars

3) Choose your desired “Organization Type” under “Settings -> Feedback Settings” once the business has been created.

organization-type

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