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How to reset the password for a User Account

This post shows you how to reset the password of an existing Business Manager in GetFiveStars.com

About the GetFiveStars Business Manager tool:

You can create users and delegate one or more business locations for them to manage. When this new user logs into the Business Dashboard they see only the businesses you assigned to them. It’s a great way to delegate management of groups of business locations to your staff or clients. 

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Step-by-Step Guide on how to reset the password for a Business Manager

1) Log into your GetFiveStars.com account

2) In the main menu (upper right) click on “Account -> Manage Users”

3) Click on a User name

4) Click the “Edit User” button

reset user password getfivestars

5) Click the “Reset Password” button at the bottom of the page

reset password button GetFiveStars

6) Manually type a new password or use the “Auto Generate” new password option and click “Submit”.

type and submit new GetFiveStars password

7) A success message will confirm the reset

reset password success getfivestars

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ProTip: User has issues receiving new Password Email?

1) Follow the steps above but choose to “Show” password in Step 6 above.

show password GetFiveStars

2) Now you can either manually email the new password or send the password via SMS, Chat or Voice.

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