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Personalized Customer Feedback URL – API

With GetFiveStars we provide a unique feedback URL like https://getfivestars.com/f.4 that allows you to send customers to your feedback page via CRMs, reservation systems or printed materials. To learn how to retrieve your feedback URL click here.

By adding a name and email string you can can greatly improve conversions since the customer does not have to fill out his/her name and email on the feedback form.

feedback-form-api

To do so add a prefix string consisting of First Name, Last Name and Email Address to the end of your unique feedback URL.

Examples:

  • ?fname=Jane&lname=Smith&email=janesmith@abcwidgetcompany.com
  • ?fname=John&lname=Miller&email=johnm@yahoodle.com
  • ?fname=Bridget&lname=Jones&email=brigets@gmailer.com

The complete Feedback URL for the three examples would look like this:

  • https://getfivestars.com/f.1gN?fname=Jane&lname=Smith&email=janesmith@abcwidgetcompany.com
  • https://getfivestars.com/f.1gN?fname=John&lname=Miller&email=johnm@yahoodle.com
  • https://getfivestars.com/f.1gN?fname=Bridget&lname=Jones&email=brigets@gmailer.com

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Related Blog Post: You may also be interested in this blog post about “Mail Merge” with Constant Contact, MailChimp etc.

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You may also be interested in Feedback URL Campaign Tracking. See here.

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