1. Home
  2. HIPAA Compliance
  3. HIPAA Compliance for GetFiveStars

HIPAA Compliance for GetFiveStars

Is GetFiveStars HIPAA compliant?

Yes. All communications in GetFiveStars is protected with 128-bit SSL encryption. We take HIPAA compliant measures to appropriately safeguard PHI (Protected Health Information).


What Patient information does GetFiveStars store?

For a doctor or health professional that uses GetFiveStars, the only information present in the system for clients is:

# First name
# Last name
# Email address
# Phone number


Will GetFiveStars provide a BAA (Business Associate Agreement)

GetFiveStars will provide a BAA (Business Associate Agreement) to paying customers upon request. Please email: support@getfivestars.com



​Does GetFiveStars allow patients (customers) to opt-out from using their feedback as testimonial?

Every feedback request form contains a checkbox allowing the customer to opt in or out.


Does GetFiveStars allow patients (customers) to unsubscribe.

​Yes – Every email communication includes an unsubscribe link.


Does GetFiveStars transmit data securely

Yes – All data is transmitted via HTTPS.


Does feedback received show on the Review Widget automatically

We offer the ability for all feedback received needing to be approved manually before it can be shown on the Review Widget.


I am a GetFiveStars Reseller – Where can I download a blank BAA?

Please click the download link below for ZIP file containing a BAA in RTF (Rich Text Format) as well as PDF format to be used with your customers.

Download ZIP

Was this article helpful?