The following post will assist you in assuring that you receive email alerts from GetFiveStars.
1) Log into your GetFiveStars.com account and check your “Notification Settings” to make sure you are subscribed to the alerts you wish to receive.
2) If you are using a “Firewall”, “Microsoft Exchange Server” or if you are accessing the internet via a company network you may need to white-list emails from GetFiveStars.
Email Sender: mailer.reviewability.com
Sender IP Address: 126.96.36.199
3) If you are using the latest version of GMail – check the “Updates” tab/folder in case alerts are not showing in your regular Inbox.
4) If you are using a general email client – check the “Spam / Junk” mail folder and mark emails for GetFiveStars as “Not Spam” to assure future delivery to your inbox.
Please contact email@example.com if the tips above did not solve your problems and you are still having troubles receiving alert emails.